Policies File Description File SizeAsbestos Policy and Procedures 2MBAsset Management Plan 2022-24 844KBAudit policy 182KBBad Debt Provision and Write Off Policy 176KBBoard Expenses Policy 187KBChoice Based Lettings Allocation Policy 486KBCode of Conduct - Board 2MBCode of Conduct - Staff 546KBComplaints Handling Procedure 245KBConstruction Design and Management Policy 188KBCustomer Service Standards Policy 195KBData Protection and Access to Personal Information Policy 693KBData Retention Policy 190KBData Retention Schedule 360KBData Subject Rights Procedures 239KBDomestic Abuse Policy 245KBDonations Policy 652KBDrumchapel Rules 2021 761KBEnvironmental Information (Scotland) Regulations 2004 Policy 250KBEnvironmental Sustainability Policy 670KBEquality and Human Rights Policy 407KBEstate Management Policy and Procedures 207KBFinancial Regulations 2024 479KBFraud policy and procedures 2024 338KBFreedom of Information (Scotland) Act 2002 Policy 175KBGDPR Data Protection Policy 354KBICT Strategy 2022-2025 189KBInformation Technology Cyber Security Policy 2022 315KBMembership Policy 369KBNeighbour Disputes and Anti-social Behaviour Policy and Procedures 340KBNotifiable Events Policy 158KBOpenness and Confidentiality policy 195KBPet Policy and Procedures 329KBProcurement policy 2024 295KBRacial Harassment Policy 215KBRent Management Policy and Procedures 203KBRent Policy 198KBRepair and Maintenance Policy and Procedures 798KBSocial Media Policy 126KBStanding Orders Policy 454KBSuccession Planning Policy 184KBTenancy Changes Policy 316KBTenancy Sustainment Policy 278KBTenant Participation Policy 138KBTreasury Management Policy 276KBVoid Management Policy and Procedures 305KBWater Management and Legionella Policy 202KBWhistleblowing policy 145KB